Frequently Asked Questions
Everything you need to know about your MiniNail experience.
What is included in a standard MiniNail Enail Kit?
Each standard kit includes the MiniNail Controller Box, a high-quality heating coil, a titanium or quartz nail, a power cord, and a user manual to get you started immediately.
How long does it take for the vaporizer to reach the desired temperature?
MiniNail units are engineered for efficiency, typically reaching your set temperature within 2 to 3 minutes depending on the environment and coil type.
What is your shipping policy for electronic components?
We offer secure, discreet shipping on all orders. Domestic orders typically arrive within 3-5 business days, and tracking information is provided as soon as the package leaves our facility.
Do MiniNail products come with a warranty?
Yes, all MiniNail controller boxes come with a 2-year warranty against manufacturer defects, while heating coils are covered by a 1-year warranty to ensure long-term reliability.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like Sezzle for interest-free installments.
Can I return my kit if I change my mind?
We accept returns on unused and unopened products within 30 days of purchase. Due to the nature of the product, we cannot accept returns on items that have been used or heated.