Returns & Exchanges
At MiniNail, we stand by the quality of our vaporizers and enail kits. If you are not completely satisfied with your purchase, we offer a 30-day return window for unused items in their original packaging.
Verify Eligibility
Ensure your item is in brand-new, unused condition with all original components and security seals intact to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Gear
Securely pack your MiniNail electronics in the original box and clearly write the provided RMA number on the exterior of the shipping package.
Ship and Track
Send your return via a trackable shipping service; once received and inspected at our facility, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing